Warranty Claim

Issue with your mattress?

Quality is our #1 priority when we craft our mattresses. Still, we realize that sometimes things can go wrong. We include a limited warranty with most of our products. You can read the full details of your warranty on the warranty card that came with your mattress.

Please Note

Not every issue is a warranty claim. The retail store where you purchased your mattress should be your first point of contact. If the retailer cannot provide service for you or you can’t reach your retailer, please complete this form and someone from our team will contact you to discuss the issue.



What you will need to complete the form:

Your original store receipt
The information on the law tag on your mattress

Contact Information

First Name *
Last Name *
Email Address *
Phone
Street Address *
City *
State *
Zip Code *

Product Information

Model Name *
Model Size *
Store Name *
Month Purchased *
Day *
year *
do you have the original sales receipt? *
if no, please explain
Is your mattress free from soils, stains, burns or tears?
(please submit a photo/scan of your receipt)

Claim Explanation

What do you believe is defective?
(please submit photos showing the issue with the product)

* required fields

Thank you for completing this form.
A representative will be in contact with you within 5 business days.